enquiries@findhorn.org +44 1309690311

Interim Cancellation Policy

Last updated: 18 May 2020 14:00 BST

In response to the Covid-19 pandemic we have suspended all residential programmes up to 17th July, and have updated our booking cancellation policy as follows.

Residential programmes which have been rescheduled or cancelled

We will contact all people with bookings for rescheduled or cancelled programmes as soon as possible after the programme is rescheduled or cancelled.

We will ask you if you wish to:

  • keep your booking for the rescheduled date (if applicable); or
  • transfer your booking to any future scheduled programme; or
  • hold your payment as a credit for any future programme; or
  • donate part or all of your payment to the Findhorn Foundation; or
  • receive a full refund.

If we do not hear from you by the date the programme was due to start, we will hold your payment as a credit to be used within 12 months from the start date of your cancelled workshop.

Residential programmes which have not been rescheduled or cancelled

If you need to cancel any future booking due to the Covid-19 pandemic you can:

  • transfer your booking to any future scheduled programme; or
  • hold your payment as a credit for any future programme; or
  • donate part or all of your payment to the Findhorn Foundation; or
  • receive a full refund.

In these cases, there will be no administration charge.

Online Programmes

Our cancellation policy remains the same as our regular Terms & Conditions. For easy reference see below:

  • There is a £95 non-refundable fee included in your payment. If you cancel 2 weeks or more before the programme start date, you will receive a refund of 50% of your payment, minus the non-refundable fee.
  • If you cancel within one week of the start of the programme, there is no refund.

If we have to cancel an online programme:

  • Sometimes we have to cancel workshops due to unforeseen circumstances or low numbers. We will do our best to notify you of this four weeks before the start date of your workshop.
  • Hopefully you would find another workshop that you would like to attend. We would then apportion your payment to the new workshop.
  • If you would prefer a refund, we will refund the full amount that you paid, including the deposit.

 

We rely on our guest programmes for 80% of our income and any donation you are able to make to support us is very gratefully received.

We hope this information supports you in making your choices at this time, and we hope to be able to welcome you here later in the year. Please stay safe, healthy and happy.

If you have any questions about cancellations, please contact us.