Last updated: 31 March 2020 19:00 GMT
In response to the Covid-19 pandemic we have suspended all guest programmes up to 5th June, and have updated our booking cancellation policy as follows.
We will contact all people with bookings for rescheduled or cancelled programmes as soon as possible after the programme is rescheduled or cancelled.
We will ask you if you wish to:
If we do not hear from you by the date the programme was due to start, we will automatically process a full refund.
If you need to cancel any future booking due to the Covid-19 pandemic you can:
In all cases, there will be no administration charge.
We rely on our guest programmes for 80% of our income and any donation you are able to make to support us is very gratefully received.
We hope this information supports you in making your choices at this time, and we hope to be able to welcome you here later in the year. Please stay safe, healthy and happy.
If you have any questions about cancellations, please contact us.